Information We Collect

If you reach out to us for corporate floral arrangements or gift services, we gather information you voluntarily supply. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also analyze data to enhance our services and the website experience. This helps us identify the corporate floral offerings most valuable to our clients and better serve the business community in United Kingdom.

Information Sharing and Disclosure

FreshBridgeCraft values your privacy and does not sell your personal information to third parties. We share information only as needed to provide our services or when legally required.

We may share necessary information with trusted partners who help operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We are committed to safeguarding your personal data and employ appropriate technical and organizational safeguards to ensure its protection. This includes secure data storage, encrypted communications, and restricted access to personal information within our organization.

Although we deploy strong security measures, no method of transmission over the internet is entirely secure. We continually update our security practices to defend against evolving threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may be entitled to access, amend, delete, or limit the use of your personal information.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

Our site employs cookies and similar technologies to enhance your browsing experience and to gain insight into how visitors interact with the site. Cookies help us remember your preferences and assess site performance.

You can adjust cookie preferences in your browser settings. However, turning off certain cookies may affect website functionality. For detailed information about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only FreshBridgeCraft and our website. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or applicable laws. When substantial changes occur, we will update the "Last Updated" date displayed at the top of this policy.

We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions regarding this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.